“Locked out!” The screen screamed at me and I groaned. I was only trying to order next week’s school lunches, online for my children. I had to start work very early for the next few days and not packing school lunches would make my mornings easier in the rush. “No problem” I thought, as I clicked on ‘Forgot Password’ and the message told me that a ‘Reset Password’ link had been sent to my registered email. I realised it was an email address I did not use frequently. I went to the email to retrieve the reset link for the canteen password but after several attempts to login, the email locked me out. Yes, you guessed it – wrong password. But I had registered another email for emergencies just like this. I went to that email and tried to login, to get the forgotten password for the first email that would give me a reset link for the school canteen password. This second email login was even smarter and kept telling me that either the user name or the password was incorrect. What? Now the login couldn’t remember what I had got wrong? Or maybe even the login couldn’t remember!!
But wait… wait… I had thought of this too. I have written down all the email user names and passwords on my old phone. Why didn’t I think of this earlier? It was all there, no panic. I know, they tell you NEVER to write down these things and that only makes me do it, straight away. I got out my old phone but it was out of charge. I plugged it in and a few minutes later it came to life, the still-charging battery winking at me cheerfully. I tried to get to my ‘Contacts’ list and now this phone wanted a … PASSWORD! I had put in that password (which by the way, I can’t remember now) since I was writing down all my user names and passwords that they tell you never to write down. The still-charging battery was no longer winking cheerfully, it seemed to be mocking me!!
I was swearing like a trooper and nearly threw the phone across the room but remembered just in time that I still had to transfer its information to my new phone. “So deep breaths and think calmly,” I said to myself, “..there’s always more than one way of doing things.” I now decided to do some online banking and top up the children’s canteen debit cards with money. They were old enough to choose something for lunch. “Wait! Don’t be judgmental. I absolutely knew this login AND password.” I went into the account and transferred enough money to both canteen cards so my children could eat lunch at school not just for a week but for a whole month. I had redeemed myself and felt very pleased until I got a text from my offspring at school lunch time the next day:
“Mum, do you remember the password for our canteen cards?”